Hope In Action
PROCESS
1
Empathize:
During the research phase, recent disasters and their logistical impacts were analyzed. The research revealed problems of misinformation, unhelpful donations, and a lack of coordination among volunteers.
Hypothesis:
“People who want to help after a disaster often lack the organization and information necessary to maximize the effectiveness of their support.”
2
Define:
Based on the insights gained, the following design challenge was formulated:
How can we ensure that useful and up-to-date information is available to the public in a crisis in a timely manner to optimize donations, improve transportation, and facilitate effective coordination of volunteers in the affected areas?
The key needs identified were news verification, visibility of active collection centers, and the lack of a system to properly channel volunteer assistance.
3
Ideate :
At this stage, multiple solution proposals were generated, focused on creating a comprehensive platform that would allow the different actors involved (citizens, NGOs, volunteers, and collection centers) to connect in a structured way. Functionalities that directly responded to the pain points detected were prioritized: route maps, categorization of needs, monitoring of affected areas, and direct communication between users.
4
Prototyping :
The concept of an informative and collaborative mobile application designed to respond to climate emergencies was developed. The main features include:
Prototype
Summarized and contextualized news
Access to information about volunteer opportunities that interest you
Coordination of material donated by volunteers at collection centers near your location
View nearby donation points
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Apply for volunteer opportunities that interest you from the app
Simple onboarding in just a few steps